USE BY MINORS
The Service is not directed at anyone under the age of 18 who may use the Service only with the consent of their legal guardian. We do not knowingly collect any other data from minors unless their parents or guardians have given their consent. If a minor has nevertheless provided personal data without the necessary consent and the parent or guardian would like such data to be removed, please contact us as explained below under "Contact".
We may ask you to provide personal information to use the features described (such as registration for newsletters, tips/notices or order processing) or to participate in special activities (such as sweepstakes or other promotions). You will be informed which information is mandatory and which information can be provided on a voluntary basis.
We may combine the information you provide with other information you collect online or offline, such as your previous purchasing behaviour.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us.
AUTOMATIC INFORMATION COLLECTION AND USE
We and our service providers may also automatically collect and use information in the following ways:
HOW WE USE AND DISCLOSE INFORMATION
We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access,” below, to learn how you may opt out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:
We also disclose information collected through the Service:
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your personal information
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:
We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt out request). Please also note that if you opt out of receiving marketing related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
How you can access, change, or delete your personal information
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via email@example.com. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
CROSS BORDER TRANSFER
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
Some non-European Economic Area (EEA) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here. For transfers from the EEA or Switzerland to countries not considered adequate by the European Commission, we have ensured that adequate measures are in place, including by ensuring that the recipient is bound by [EU Standard Contractual Clauses, EU-US Privacy Shield Certification, or an EU-approved code of conduct or certification], to protect your Personal Information. You may obtain a copy of these measures by contacting our data protection officer in accordance with the “Contacting Us” section below.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
We will keep your personal data for as long as necessary and permissible for the purposes for which they were collected. The criteria for determining our retention periods include: (i) the period of time during which we maintain an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to retain information to which we are subject; and (iii) whether retention is required by our law (for example with respect to applicable statutes of limitations, litigation or government investigations).
For example, if we collect your personal information for sponsorship inquiries, we store it for a period of 10 years from the date of collection. Your inquiries, which you send us via the contact form, will be stored for a period of 4 weeks.
Please note, however, that this is not a comprehensive list of retention periods. Your personal data may be stored for a longer period of time according to the criteria set out in the first paragraph of this section, in particular points (ii) and (iii).
THIRD PARTY SITES AND SERVICES
Tel: +41 52 630 9111
Fax: +41 52 630 9444
You can also, if available, address yourself via firstname.lastname@example.org to the Data Protection Officer responsible for your country or region.
Filing A COMPLAINT WITH A SUPERVISORY AUTHORITY
You can file a complaint with a regulatory authority responsible for your country or region. Please click here for contact information on these authorities.
Telephone: +41 52 630 91 11
Telefax: +41 52 630 94 44
This site is published by Cilag AG which is solely responsible for its content. It is intended for visitors from Switzerland.
Last update: 13.12.2019 © Cilag AG, 2001–2020